PlantationRecruiter Since 2001
the smart solution for Plantation jobs

Account Specialist On Site - Bilingual (Spanish/English)

Company: The Standard
Location: Miami
Posted on: November 19, 2019

Job Description:

If you want to make a positive difference and stand out from the crowd, you?ll fit in at The Standard (www.standard.com). Through our retirement plans and insurance products and services, we help people achieve financial well-being and peace of mind. Come join us and share our passion for serving our customers in a positively different way.?A Full Time Employee working with a specific policyholder on behalf of The Standard.? This employee will coordinate with the policyholder and the Life, Disability, and/or Leave Management Plans and will act as a claim liaison for The Standard.? Assumes responsibility to ensure that information is easily available for the policyholder?s HR administrators, as well as the policyholder?s employees.? Additionally, employee may be utilized to coordinate with Workers Compensation and Return To Work/Stay At Work programs, Premium Administration, and Evidence of Insurability processes.Assists the policyholder?s HR department in the administration of group life, Disability and/or Absence contracts with The Standard, including assisting benefits and/or customer location representatives and insured members with understanding both coverage and benefit features of the plans. Particularly involved in claim updates/reports and interaction possibly between supervisors, department heads and multiple customer locations.? Will be responsible for administering claim processes, coordination of death claims, and assisting employees in filing for claims.? Responsible for providing reports to the policyholder?s benefit and business locations on approved claims, outstanding information requested, and Evidence of Insurability status as needed. Responsible and held accountable for maintaining and protecting personal information of the policyholder?s employees.? ?Acts as a liaison between the policyholder and The Standard.? Responds to claim and coverage inquires, including verifying appropriate premium administration.? Address customer service issues, claims issues, contract issues and other group life, disability, and Absence related inquiries.?? ?Assists in creating best practices and/or create new processes and/or procedures that best fits the relationship between the policyholder and The Standard.? Will be required to learn and have the ability to interpret federal, state and local leave regulations.? ?Attends training sessions, planning meetings and general customer service meetings.?Develops effective relationships with Human Resources, benefits and payroll staff throughout the policyholder?s various locations to ensure a positive customer experience for the employer and employees.? Build out process improvements to ensure best practices and efficiency.?Leads or participates in special projects related to the policyholder?s life, disability, and Leave plans, as assigned.Candidate must be Bilingual in Spanish ?Education: Bachelor?s degree in Business and/ or related field.?Experience: Two to four years of relevant, progressive work experience in the Employee Benefits industry, with an emphasis in customer service, human resources and/or account management.? Ability to plan and organize own work to meet changing priorities and diverse customer needs; analyze problems, interpret and apply benefit contract provisions to varied, complex situations; make sound independent judgments; conduct a variety of research using the Internet and/or mainframe computer systems.? Working knowledge of Microsoft Word, Excel and Outlook, experience in HRIS systems also preferred. ?Requires customer service skill set that will enable the job holder to handle the sensitive and delicate personal situations of the policyholder?s employees that involve leave and disability. Provides timely and thorough responses to inquiries and continuously finds way to improve and promote the service experience.? ?Demonstrated skill in written correspondence both through e-mail and formal letter writing. Communicates both verbally and in writing in an articulate, thorough responsive manner.? ? Professional certification: FMLI or CEBS preferred?Physical Demands:??While performing the duties of this job, the employee is regularly required to sit, use a computer and keyboard 70% of their shift,? converse with internal and external customers on the telephone. In addition this position may be required to travel within the United States via car or airplane.? Typically requires valid driver?s license.???Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc., StanCorp Mortgage Investors, LLC, and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.?See more information regarding your Equal Employment Opportunity (EEO) applicant rights.?View the notice and invitation to all employees and applicants regarding our Affirmative Action and EEO policy.?Individuals with disabilities who need assistance or accommodation with the application process should contact 971.321.7871. This number is only for the use of individuals with disabilities who need accommodation with the application process. General inquiries about application status will not be addressed.

Keywords: The Standard, Plantation , Account Specialist On Site - Bilingual (Spanish/English), Other , Miami, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Shopper - Earn Up to $24/Hour After Your First 100 Orders
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Jupiter
Posted on: 12/7/2019

Shipt Shopper - Earn up to $22 an Hour to Grocery Shop!
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Jupiter
Posted on: 12/7/2019

Senior Associate
Description: Senior Associate Project Manager Qualification:Bachelors in science , engineering or equivalent Responsibility: Project Planning and Setup: - Understand the project scope, identify activities/ tasks, (more...)
Company: Cognizant US Corporation
Location: Jupiter
Posted on: 12/7/2019


Transcriber - Law Enforcement/Criminal Audios (Remote)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Jupiter
Posted on: 12/7/2019

Now Hiring: Amazon Work From Home
Description: Easy Application Amazon
Company: Amazon Work From Home.com
Location: Jupiter
Posted on: 12/7/2019

Part-time work with great pay - become a Shipt Shopper.
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Jupiter
Posted on: 12/7/2019

Shop for Shipt - connect with your local community
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Jupiter
Posted on: 12/7/2019

Shop for Shipt - work when you want, earn great pay
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Jupiter
Posted on: 12/7/2019

Shop for others - earn great pay on a custom schedule
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Jupiter
Posted on: 12/7/2019

Interviewing Now!
Description: I am looking for energetic and hardworking people who are looking to work from home. Education and experience is not required however, I am ONLY looking for
Company: Garcia Healthcare
Location: Jupiter
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Plantation RSS job feeds