Property Director
Company: Castle Residential Management
Location: West Palm Beach
Posted on: May 12, 2024
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Job Description:
Description:Position Summary:The Property Director is
responsible for the all-around management of a residential
muti-family community, which includes, but is not limited to,
overseeing all operations including maintenance, capital
improvements, lease administration, budgeting, forecasting,
reporting, collections, evictions, vacancy anticipation, marketing,
lease renewals, service contracts, expense control, audits,
etc.RESPONSIBILITIES:Tasks listed below and are not an exhaustive
list of all the tasks that may be required for this
position.Oversee and manage all aspects of assigned assetManage
leasing activities to ensure budget goals are achieved on a
consistent basisRecruit, interview and select qualified Teammates
for positions by working closely with Regional Leadership and
Talent AdvisorsProvide guidance, mentorship, support, and coaching
(including Teammate separations) when necessary by managing,
motivating, and supervising on-site teamOversee all Crown
Residential systems and proper usage to maintain accurate and
timely data.Thoroughly understand, follow and promote the Crown
Residential's Bonus Program and advocate to educate and assist team
to excel on all Key Performance Indicators (KPI's) and standards
set for performanceMotivate team to stay in compliance with all
training in Crown Residential's training platform. Monitor and
assist in scheduling for completion and achieve 100%
complianceProduce weekly, monthly, and quarterly reports on
property performanceAnalyze, scrutinize budget, and outline all
financial information producedMonitor and respond to survey results
and reputation management through online portal regularly to
identify issues and lead a results and solution driven
outcomeDiagnose potential issues in staff performance, reporting or
budgeting discrepancies, as well as overall performance of
property(s)Analyze market research by staying current on relevant
market issues and competitive information while working closely
with Marketing Department on solutions for implementationAchieve
competitive market occupancy and net growth rent. Meet and or
exceed all monthly and quarterly revenue growthScrutinize and
review monthly financial reports while communicating to Regional
Director and leadership items listed and solutions for improvement
with all property financialsPlan and market monthly community
functions for residents for engagement and occupancy growthEnsure
the overall safety of the Teammates and residents to mitigate risk
and communicate to RD and Leadership on issue and potential risk
consistentlyOversee and manage income and expense revenueManage
income and expense controlConstantly walk the property inspecting
common areas and amenities to ensure cleanliness and professional
appearance. Take action if standards are not metReview resident
leases, applications, price changes, and renewals. Collect rent
fees in accordance to Crown Residential's policies and
practiceConduct move-in orientations and apartment inspections and
move-out apartment conditions to ensure compliance with all Crown
Residential policiesMonitor community for compliance to Fair
Housing, Fair Employment, and ADA lawsAssist inspecting property(s)
for all visual and maintenance issues to ensure risk is averted and
issues presented on the property are completed to standardsOversee
the purchase of supplies for the property and conduct inventory on
high priced items such as appliances and audit quarterlyAny other
duties assigned or directedOTHER KNOWLEDGE, SKILLS, AND
ABILITIES:Excellent customer service skills Motivates and empowers
staff/team to achieve daily, weekly, and monthly property
goals.Provides team leadership and guidance; holds team accountable
for results by leading by example and professionalismExceptional
written and verbal communication skills Strong intermediate
mathematical abilities and experience reading community
financials.Possess software skills in Word, Outlook, and Excel, and
a variety of industry specific platforms and systemsOutstanding
customer service skillsKnowledge of computer operating systems
(Microsoft Word, Excel, PowerPoint, etc.)Ability to work a schedule
during normal working hours and that may be other than, Monday-
Friday, 9-6. Work in excess of 40 hours per week is
likelyConsistent, regular and in person attendance during assigned
hours at the workplace are requiredOvernight travel may be required
for training as neededCrown Residential, LLC. is an equal
employment opportunity employer. Applicants are considered for
positions without discrimination on the basis of race, color,
religion, sex, national origin, age, disability, sexual
orientation, gender identity, veteran status or any other
consideration made unlawful by applicable federal, state, or local
laws.Requirements:EDUCATION, EXPERIENCE,
CERTIFICATION:Required:High school diploma or equivalentPreferred:
Associate or Bachelor's degree Minimum of 2 years' previous
experience in the multi-family, sales, retail, hospitality,
property management or industry related field Previous lease-up/new
construction experience Prior customer facing experience Prior
experience managing people Industry certification(s) (ARM, CAM,
CPM, NALP, etc.)PIf318f60ce8cb-25660-34435384
Keywords: Castle Residential Management, Plantation , Property Director, Executive , West Palm Beach, Florida
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